Mr. Zietz was instrumental in the successful appeal for long-term disability benefits which had originally been approved only through a certain date. The denial of my claim led me to believe that no additional benefits were going to be possible. However, Mr. Zietz was able to determine that the denial was inappropriate and convinced me to appeal a second time. This second appeal was successful and full benefits have been approved. Without Mr. Zietz’s help and insistence that a second appeal should be submitted, I would not have received the benefits that are rightfully mine.